You'll find a wealth of information on our website, with our 'Ask
a Question' service providing instant answers to many of the
questions you may have.
If you cannot find the answer you're looking for online, or through
our 'Ask a Question' pages, it's easy to get in touch with the
relevant team. If you are a member of The Caravan Club, please
remember to quote your name and membership number in all
correspondence.
Membership - join us
- Telephone: 0800 328 6635 (for joining The
Club only)
Membership
To update your personal and outfit details, request replacement
cards or contact us with any other existing membership query
or do this online:
or contact us on:
UK Club Sites Network
For general enquiries about the Club Site network, or to provide
specific feedback about your stays
or do this online:
or contact us on:
If you are a non-member or wish to make a tent booking please
contact your preferred site directly.
Overseas travel services
Member-only queries relating to travelling abroad
Includes answers on:
- Ferry information and bookings
- Foreign Sites featured in online or in the Continental sites
brochure (not Caravan Europe)
- Information about travelling abroad
- Holiday insurance (Red Pennant)
- Camping Cheque/Les Castel cards/ Camping carnets
- Feedback
or do this online:
or contact us by:
Insurance
For quotes and all enquires relating to insurance products
Includes answers on:
- Caravan/trailer tent insurance
- Motorhome insurance
- Car insurance
- Home insurance
- Pet insurance
- Mayday cover (excluding Travel Insurance Red Pennant)
or do this online
or contact us by:
- Telephone overseas insurance: 01342 336
633
- Telephone caravan insurance: 01342 336
610
- insurance@caravanclub.co.uk -
please note quotes not available by email
Other enquiries
Website
For website related enquiries, to change an email address or
password, or provide website feedback
Technical Advice and Information
For expert advice about choosing, buying, and maintaining your
outfit, plus outfit matching database
General enquiries
All other enquiries
Caravan Club Classifieds
Caravan Club Classifieds is supported by Caravan Selecta, part
of the Friday-ad group. All enquiries should be sent to caravanclub@caravanselecta.co.uk,
or you can telephone 0845 129 0010 between Mon -
Fri 8:00am - 6:00pm and weekends 10:00am - 4:00pm.
If you are a member and are having trouble logging in to place
an advert on Caravan Club Classifieds, take a look at our Having
trouble logging in page.
For any general enquiries please contact us
on enquiries@caravanclub.co.uk
January
Monday to Friday: 8:45am to 6:00pm
Saturday: 9:00am to 1:00pm
February - June
Monday to Friday: 8:45am to 6:00pm
July to December
Monday to Friday 8:45am to 5:30pm
Contact The Caravan Club by post
You can correspond with us at our Registered Address:
The Caravan Club Limited,
East Grinstead House,
East Grinstead,
West Sussex
RH19 1UA
Registered in England No 646027
Phone: 01342 326 944
Fax: 01342 410 258