Rally Complaints

If you have a problem on the rally you should really speak to thte rally chairman whilst you are still there - however I would say your best bet now is to write to the Centre Secretary to raise the matter at the next committee meeting.  That way it has to be addressed correctly.  Must have been a bad rally to make you feel like that.  Was it your own Centre or were you a visitor - no that  you should be treated any differently either way!

It was our own centre, we have children and I know that they are mine so you probably think I am making it up but they are very good. But the rally we have just been on was all retired people and none of them had children so we were the only ones. But the marshalls did everything within there power to push us out of the rally. We had a meal last night and were told where to sit which is fine by us but didn't have enough room to fit around the table to eat so I moved my daughter to the end of the table in the corner out of everyone's way. But I was told we had allocated seats and she was not to sit there even though nobody else was sitting there either !  I said ok but we can't fiit around this space so the Marshall raised her voice and shouted we don't normally have to deal with children in front of everyone ! I was so angry when she went outside I followed her and askedKhmer if she had a problem with us being there as we are a young couple with a 8 and 5 yr old that prefer quiter sites to the busy ones and she really shouted and laid into me I couldn't believe it, it was quite obvious we were not welcome.  They obviously only want to run adult only rallies.

The problem I have is that it is the secretary and his wife that are the marshalls!

Sounds as if they should have posted it as an "adult only" rally if they felt like that. I presume you put the children on the booking form so they knew what to expect. I would contact the committee (maybe via the Chairman in this case) and see what the outcome is. Let us all know what happens.

Yes we booked as soon as the book came out in January and clearly stated 2 adults and 2 children !  After the confrontation the male Marshall tried to be polite to the children but it was too late then! My 5 yr old said I don't want to dream about the nasty lady mummy when I put her to bed ! I am a quite shy person myself which is why we go for quite places but I didn't expect that at all it has really upset me.

It was our own centre, we have children and I know that they are mine so you probably think I am making it up but they are very good. But the rally we have just been on was all retired people and none of them had children so we were the only ones. But the marshalls did everything within there power to push us out of the rally. We had a meal last night and were told where to sit which is fine by us but didn't have enough room to fit around the table to eat so I moved my daughter to the end of the table in the corner out of everyone's way. But I was told we had allocated seats and she was not to sit there even though nobody else was sitting there either !  I said ok but we can't fiit around this space so the Marshall raised her voice and shouted we don't normally have to deal with children in front of everyone ! I was so angry when she went outside I followed her and askedKhmer if she had a problem with us being there as we are a young couple with a 8 and 5 yr old that prefer quiter sites to the busy ones and she really shouted and laid into me I couldn't believe it, it was quite obvious we were not welcome.  They obviously only want to run adult only rallies.

The problem I have is that it is the secretary and his wife that are the marshalls!

I think your previous comment is the way to go ... try another centre. As with any commitee, if you have a problem with the "top table" you will not get any help/satisfaction from that direction, they are generally the biggest clique of all.

Good luck with the new centre and hopefully they will not have too much of a connection with the old one.

Hi FayeS if you feel you will not get anywhere with your centre (and I can understand that in this case) then you could always have a word with your Regional Officers. Unfortunately there probably is no satisfactory outcome to this particular problem, other than - now you know not to go on rallies run by this couple. If it is a large centre, and you say you have been on other rallies without any problem, then you will get groups who like to have their own sort of rally. I agree it would have been good if this rally had said in its description that it "probably wouldn't suit those with children" then you would not have booked in the first place. Rallies are open to ALL members, so Adult Only rallies do not exist in my experience (or certainly should not). I hope it does not put you off rallying altogether as it is great for children.

Alison

Well now im a bit worried as we have just joined the club and are looking forward to the rallies with our local  centre but we have 6 children so does anyone see this as being a problem.I always thought the rallies were very children friendly as my partner remembers having loads of fun from when he was a child at rallies with his parents.

The problem I have is that it is the secretary and his wife that are the marshalls!

 As with any commitee, if you have a problem with the "top table" you will not get any help/satisfaction from that direction, they are generally the biggest clique of all.

Unfortunately this is a typical problem of Centre Rallies. Whilst I understand that they rally together a lot, and 'do' a lot together it still causes a clique and they think they own the Centre. I have unfortunately experienced this and it put us off as well. 'They' don't even think there is a problem. We have joined the Bailey Owners Club and they even provide a ''buddy'' at your early Rallies if you want it.

Dave

I have written my letter of complaint today, I don't expect it will do any good but I feel I have to write it. What did surprise me was that I called the caravan club to ask advice and was told it was nothing to do with them ! What is the point of the centre been under the name of the caravan club if they aren't there to help us?