Membership fees and request by Club to continue

Jogon replied on 07/04/2020 18:54

Posted on 07/04/2020 18:54

Today I received an email as most likely all club members have regarding the Membership Fees and the request that we consider continuning membership.

I/we support that request and for the following reasons:

I/we have been members for a few years now, we have enjoyed the membership, the sites and facilities along with the website and whilst we haven't always agreed with some of the site policies we have continued our membership.

These are tough times for us all and on so many different levels and whilst I do understand that it is a question of prioritising where finances are concerned (same for us) we feel that the club has benefited us greatly over the term of our membership, we're kind of proud to be a part of it.

Businesses like individuals will be hard pressed in the months to come, the Club did not get to where it is now by shrinking from it's responsibilities, neither did it get there by complacency, it got there by virtue of it's management making good decisions, by taking action when it needed to and importantly because of it's loyal members, combine the two and you can see why it's a club to stay with and continue to stay with.

In short, for us personally we will continue to pay our membership/remain a member, we won't be asking for refunds, reductions or extensions , we feel that the best support we can give the club right now is to continue our subscription throughout this terrible situation we all find ourselves in.

Of course, how we proceed won't be everyones cup of tea but in some sense diversity can add cohesion. Please keep in mind that whilst our stance may not be yours, it is ours and we like you have the ability to choose which way we're going.

We hope to holiday later in the year by taking up our annual booking, but if we are unable to because we're still in quarantine, well we can't, nothing we can do about it, it's 'life' ....which right now seems more precious than ever.

 

Stuart1959 replied on 03/05/2020 16:19

Posted on 21/04/2020 08:58 by Tinwheeler

I think some folk here are forgetting the big benefit of CAMC in that they don't take/hold deposits. It seems rather shabby of C&CC not to have at least sent you a 'we're working on it' email, Steve.

I'd not booked anything with them for this year and I generally leave booking their sites until later due to the faff of deposits.

Posted on 03/05/2020 16:19

c&cc appear to be contacting their members who have booked when their booking is due ie they contacted me re my April booking but have not yet contacted me re a June or august booking this method was communicated by the club. however this club c&MH appear for some reason to have cancelled my July booking because it starts end June, as far as I am aware so far sites only closed till end June ? tho I don't feel as if they will open then

brue replied on 03/05/2020 16:24

Posted on 03/05/2020 16:24

C&CC did contact people to say they were working through the bookings in month order. My deposits for May and early June are now back in my bank.

KjellNN replied on 03/05/2020 16:51

Posted on 03/05/2020 16:51

Agree, we also got the same e mail from CCC.

If your bookings are still over 30 days ahead you also have the option to cancel them yourself and receive a refund, no need to wait till they do it.

SteveL replied on 03/05/2020 17:03

Posted on 03/05/2020 16:19 by Stuart1959

c&cc appear to be contacting their members who have booked when their booking is due ie they contacted me re my April booking but have not yet contacted me re a June or august booking this method was communicated by the club. however this club c&MH appear for some reason to have cancelled my July booking because it starts end June, as far as I am aware so far sites only closed till end June ? tho I don't feel as if they will open then

Posted on 03/05/2020 17:03

The C&CC did sent a general email saying they would work through bookings and either refund them, or you could move them to another time. I sent them an email, asking them to move the four May / early June bookings to the same time next year but a reply took ages in comming. I have now recieved an email apologising for the delay and four booking confirmations for 2021. You cannot phone or live chat, only email, but they do seem to be working through things.

collinn replied on 03/05/2020 17:05

Posted on 03/05/2020 17:05

I don't believe the attitude of some members when we are being continually took for granted

Refusal to extend membership not even replies to concerns

Site fees going up for as much as 10%

Selling vouchers which expire at then of year without warning even  when members .have spent a £1000 onn them

Refusal to communicate preparations for lockdown end.

Not replying to e mails when being asked for explanations on any points.

Removing posts which highlight or any of the irregularities in the club or its  activities

Our main activity is use of the sites with our respective outfits and this has been removed .

Please look at all the negative comments being made concerning the above.

What is all the extremely large management team  doing while lockdown is on.

A really disgruntled ex member to be.

 

 

 

Tinwheeler replied on 03/05/2020 17:11

Posted on 03/05/2020 17:11

"What is all the extremely large management team doing while lockdown is on."

Not reading CT, I’ll wager.

It isn’t worth getting stressed over, Collinn. This is only a few camp sites  and others are available which will welcome our business.👍🏻

davetommo replied on 03/05/2020 17:49

Posted on 03/05/2020 10:40 by JVB66

We did 216 nights on club sites last yearwink and hopefully will be able to do quite a few later on,,and to save 20% or just under, (depending how many puchased),  with the vouchers is quite a bargain laughing

Posted on 03/05/2020 17:49

Very good deal if you know you will use them. I personally only ever do 3 or 4 nights on a club site in February when they are at what I consider to be a fair price. Was buying them even though £200 worth would last a few Years because no bank or building society give 20% interest

Spark18A replied on 20/06/2020 08:03

Posted on 15/04/2020 11:58 by StuartO

I don't think the Club (or rather Club Management) are being sensible about responding to the closures forced by COVID-19.  They have long conducted themselves as a monopoly supplier of campsite site services and I suspect that this mindset is determining what they are doing now.

The vouchers they are selling to improve cash flow offer, on the face of it a 20% saving and they say "the more you buy the more you save" which they don't; it's still a 20% saving no matter how much you spend - and the vouchers are simply cash vouchers, so there's no guarantee against future increases of site fees, so the 20% saving could easily evaporate.  It's not an attrractive offer.

And they want us all to keep paying our membership renewals (to keep Club income going) when there is no advantage to doing so at all.

The "other Club" is playing it differently and much better, mch more like a genuine club  - come on CAMC, put a proper business thinking cap on!

Posted on 20/06/2020 08:03

The club management are still considering any thought of reconsidering a considered opinion over refunds or membership extension over two months since this post!
One does have to consider if the club management are fit for purpose? Based on the abstract departure from being able to make a big trousers coherent decision (either way) I  have made my executive decision and have cancelled my direct debit and will not be renewing. Such a shame! I had great expectations! 😉

SteveL replied on 20/06/2020 10:16

Posted on 20/06/2020 10:16

I can't say I am really that bothered. As long as they continue to supply a product we want, at a price we are prepared to pay, under the existing terms and conditions. We will remain members.😀

Tinwheeler replied on 20/06/2020 10:39

Posted on 20/06/2020 10:39

I don't believe the club is still considering the issue of refunds/extensions. I think the message asking people to renew their membership said it all. They mis-judged the mood of a proportion of the membership in both the tone of the missive and their arrogance in amending the T&Cs of the vouchers. I think we know where we stand.

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