Surfer replied on 05/10/2020 11:32
Posted on 05/10/2020 11:32
Some of you have Caravan Cover and I am very wary of it as it is not insurance cover however decided to get a quote anyway. BTW the main difference between the quote and other quotes seems to be the fact that you do not pay a premium tax.
I am only looking for clarification in case I have it all wrong regarding the CMC Caravan Cover not being an insurance policy.
At the top of the quote it distinctly states "Caravan Cover" however at the end of the quote it refers to the obligations of the CMC and used the word "insurance" numerous times and not Caravan Cover? There is also reference to the FSCS and claiming compensation however this only applies to insurance? Wording is as follows;
What Do I Do If I Have a Complaint about the Club’s Insurance Services?
Please contact us using the contact details above and if we cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service (FOS). Further details may be obtained by contacting the FOS on 0800 023 4567 or by visiting their website: http://www.financial-ombudsman.org.uk/
Who Regulates the Caravan and Motorhome Club?
Caravan and Motorhome Club is a trading name of The Caravan Club Ltd. which is authorised and regulated by the Financial Conduct Authority (FCA) for general insurance mediation and credit activities. Our Financial Services Register number is 311890 and you can check this on the Financial Services Register by visiting https://register.fca.org.uk/ or by telephoning the FCA on 0800 111 6768 or 0300 500 8082.
Is the Caravan and Motorhome Club Covered by the Financial Services Compensation Scheme?
Yes we are covered by the FSCS. You may be entitled to compensation from the scheme if we cannot meet our obligations relating to our insurance and credit activities.
Further information about compensation scheme arrangements is available from the FSCS at www.fscs.org.uk
Taking into consideration the above, my view is that the Caravan Cover is not covered by FOS or FSCS as it is not an insurance policy? You can only claim if you have issues with a DD which is a credit agreement.
As said I an just trying to get some clarification.
Surfer
Caravanner