Club Caravan Insurance

Oh dear I hope it works out well. Luckily I've not had to test out vehicle insurance.

Out of interest where was you vehicle stored, was it CASSoA gold site, was yours the only one?

Stored at The Storage Team site in St. Helens. About 20 caravans stored with ours the only one taken. It isn't a Gold site but it looked like a pretty secure site with cctv, security guards and two security gates. I know better now although I don't have a Gold site reasonably close.

Angle-grinder taken to the Alko Hitchlock and Alko Wheel locks. Got through them in a couple of minutes which was disappointing.

I have not had a caravan stolen, but our claim following an accident some years back was dealt with very well. I think they do however want to wait six weeks to see if the caravan is recovered. This to me from my experience handling insurance claims is excessive, and three is enough. After that the chances of recovery drop from minimal to virtually non existent.

CC insurance has worked well for me in the past on damage claims and for others I know. No experience with a stolen caravan. I have no reason to doubt that it would be any different for you Nemo. Hope it gets resolved quickly for you.

We had our caravan stolen 5 years ago from where we stored it - a friend's farm, not a secure compound. We learnt the hard way. It was a double axle and having taken a wheel off to get to the second wheel lock the thieves did not put the wheel back on securely and it came off 10 miles away so the caravan was abandoned in a field. First we knew was when the police called us. Anyway, we were insured with the club and had no problems with the claim. We actually bought a new 'van and traded the recovered stolen one as we didn't fancy it after it had been abused. Our dealer was fine about taking it from us as they were going to do the repairs anyway so just gave us the usual trade in price against a new 'van.

Hope your claim gets sorted OK.

I have to say, the CAMC Caravan Insurance worked well for us when we had our caravan stolen several years ago now.  We found the claim was dealt with sensitively, efficiently and fairly.  We chose the particular caravan we wanted as a replacement and there were only two dealers in the country we could find who had access to the van we wanted withine our time scale.  The Club sorted out payment with the company and they sent us a cheque for the contents.  All went very smoothly.

I have heard some horror stories from folk who have been insured elsewhere....

I would have no hesitation in recommending the Club's Caravan Insurance.

David

Really sorry to hear that you have suffered this loss and I hope your Policy reimburses you with a new van and all the contents were covered.

If you took the Policy out recently, you will be insured “with” the caravan club Ltd as opposed the being insured “through” the club.

I do hope you have a good outcome on this.

Not sure what the difference is as the club are not the insurer but simply arrange the policy through a broker.

I would need to check this out, but I have a feeling that the Club are now the insurer, from Spring/Summer of last year.

David

That's certainly what it said in my recent renewal docs and also what it states on the web site.

Caravan Cover is protection for your caravan against theft, loss or damage, and operates in a similar way to caravan insurance. However, with Caravan Cover, you're protected directly by the Club, which means we deal with your claims from start to finish. We pay out on valid claims without you having to deal with the fuss of an insurer. So whether you're at home or on the road, get cover for your caravan from the Caravan and Motorhome Club (previously The Caravan Club).