A question for the club; axles and brakes

viatorem replied on 05/06/2019 20:45

Posted on 05/06/2019 20:45


I understand that the subject of Alko Axle Problems was raised at the recent National Rally Technical Q&A session on bank holiday Monday. Is it correct that there are insufficient complaints raised for the club to react in support of its members?

As individual sufferers of collapsed axles it is difficult to coordinate action, the club however is in a unique position where by it could survey the problem amongst it's members, far as I am aware there has been no mention of the axle issue in the club magazine or any reaction to the many threads on CT on the subject. 

I have done my own survey, CT has 33 members that have reported axle issues in various threads over the last 4 years. The FB group "Bailey axle problems family" has around 150 reported axle problems 44 of which have been reported to CAMC technical. I would also comment that it is not just Bailey with a problem.

Can I ask what is the threshold of reports at which the club would take up members concerns?

As a sufferer of the axle problem and having had a goodwill replacement I have raised this issue with CAMC (acknowledged but no reply to subsequent email) and DVSA, (much to and fro emails but not a safety issue!) I find this very surprising, if my car tyres rubber the wheel arches it would fail an MOT. What is needed is a recall on axles and also  the current issue of brake problems which is across all makes on vans mid 2017 onwards!!! Again no mention of this from the club. Does the club not think these safety issues are worthy of informing members?

Analysing the reported fails on the FB group something drastic happened to Alko/Bailey axles in 2015 see image below. 

Moderator Edit:

If you require an answer to your question, you'd be advised to contact the club directly as it's unlikely you'll receive an answer on this forum.

 

replied on 05/06/2019 21:22

Posted on 05/06/2019 21:22

Can I ask what is the threshold of reports at which the club would take up members concerns?

I doubt that they will

kentman replied on 05/06/2019 22:34

Posted on 05/06/2019 22:34

Good for you viatorum. The Club appears to be so in hoc to the good will of the caravan manufacturers that it chooses to ignore the problems which its members experience. I realized recently that the magazine no longer publishes surveys of members' experiences with their cars and caravans. I wonder why

viatorem replied on 06/06/2019 14:00

Posted on 06/06/2019 14:00

Have done as moderator suggests, awaiting reply. Oddly didn't get one last time I emailed hence the post.

And anyway there are many precedents for the club answering questions on this forum are there not?

 

viatorem replied on 06/06/2019 14:35

Posted on 06/06/2019 14:35

I'll patiently wait for an answer, if the thread doesn't get locked foot-in-mouth

Boff replied on 06/06/2019 18:14

Posted on 06/06/2019 18:14

I hope you aren’t holding your breath, waiting for an answer viatorem?   You will turn blue.

Is it correct that there are insufficient complaints raised for the club to react in support of its members?

I think it wouldn’t be reasonable for the club to respond to every whinge from a impertinent member.   I assume that they apply the following formula, before taking action.

action level = n+1 where n = the total numbers of members.

Seriously I feel for you and everyone else who is in the same situation.  I know of at least 2 Bailey’s that have required axle replacements.  It seems strange that it is a problem that predominately afflicts Bailey’s

viatorem replied on 06/06/2019 18:53

Posted on 06/06/2019 18:14 by Boff

I hope you aren’t holding your breath, waiting for an answer viatorem?   You will turn blue.

Is it correct that there are insufficient complaints raised for the club to react in support of its members?

I think it wouldn’t be reasonable for the club to respond to every whinge from a impertinent member.   I assume that they apply the following formula, before taking action.

action level = n+1 where n = the total numbers of members.

Seriously I feel for you and everyone else who is in the same situation.  I know of at least 2 Bailey’s that have required axle replacements.  It seems strange that it is a problem that predominately afflicts Bailey’s

Posted on 06/06/2019 18:53

There's a couple of reasons Bailey show early onset axle failure, firstly they are designed with  a low wheel arch clearance primarily because of the flat top to the wheel arch, secondly they use full profile tyres not 70 series. Also lack of headroom on axle spec  combined with manufacturers trying to minimise mtplm leading to unintentional overloading by some. I also suspect Alko had a duff batch of rubber 2015/16. Other brands are now suffering  but can go undetected as there's ample clearance thus taking longer to show a problem.Ultimately the rubber suspension will shear and the wheel will disappear up into the wheel arch as there is no bump stop to prevent this. 

Definitely and sadly my last UK built LV as the replacement axle is heading the same way! My other van a 10 year old Adria has a faultless chassis ,so it's not me overloading nor any issues with my previous 6 uk built vans.

viatorem replied on 06/06/2019 20:22

Posted on 06/06/2019 20:22

Just noticed this sentence at the top of CT page

It will also enable us to respond to your questions, comments and to resolve those occasional grievances.

Or maybe not as the case may besurprised

sirtom01 replied on 07/06/2019 20:29

Posted on 07/06/2019 20:29

I am another who has had an axle failure on a 2015 Bailey Unicorn Cadiz 3. Bailey didn't want to know as I was 5 months out of warranty and Al-Ko have to responded to my complaint. Dealer fixed a new axle at a cost of £1300!

viatorem replied on 08/06/2019 08:56

Posted on 07/06/2019 20:29 by sirtom01

I am another who has had an axle failure on a 2015 Bailey Unicorn Cadiz 3. Bailey didn't want to know as I was 5 months out of warranty and Al-Ko have to responded to my complaint. Dealer fixed a new axle at a cost of £1300!

Posted on 08/06/2019 08:56

Ouch,  sorry to hear that. I believe 2015 vans showed the peak of this axle problem, it's probable that a manufacturing fault was the cause. You could still raise it with the club and DVSA, it may help them get enough stats to take it further. A recall would be good!

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