Alko Axle Problems

Posted on 19/08/2019 22:34 by TJJJ2012

Hi

To all those people with Bailey Unicorn Vigo axle problems.

Dont bother to try and get your problems resolved by Bailey, the company should not be in existence.

How a company as big as this can get away with in building such a critical mechanical fault, that will fail within a very short number of years.

We have purchased a Bailey Unicorn Vigo last August 2018, we purchased it from Abercaveny Caravans Dingestow Monmouth, we had only towed the new van to us about eight miles where we have sited it, when we found we had the suspension problem.  When we contacted Abercaveny Caravans and explained the problem, there was no problem in getting it sorted, and we are sure Abercaveny Caravans didn’t know about the problem, we had a chat, and we came to the agreement that they would pay for the refurbishment of the axle, and I would remove the axle and replace, I am a qualified mechanic so it was not a problem.

What a difference dealing with a small established company, that went the extra mile, and has kept a customer for life, thank you Abercaveny Caravans for all you have done, would have no problem in recommending this company.

The axle was sent to Scotland, Fraser Brown, who I would strongly recommend, it was returned in under a week, and refurbished to a higher spec.  We will have no problem in the future.

If anyone has this problem out there, phone Fraser in Scotland and have a chat, he is very helpful, and will give you help and guidance.

If anyone needs the transporting pallet I have one.  Give me a call 07986157779.