Kartman60 replied on 04/03/2016 16:33
Posted on 04/03/2016 16:33
Has anyone experienced problems with Elddis SoLiD construction?
In 2015 we noticed the rear panel on our 2013 Elddis Avante 462 had gapping stress cracks in the top corners on the side. Also, at the same time water was dripping in from a cracked frame/kerb to the heki rooflight. On contacting our dealer they said they had other vans awaiting repair suffering from the same two problems.
After some wait for the parts and a free slot at the dealer, we had a new rear panel and heki rooflight fitted under warranty in November last year. The new rear panel being a different design to the original. The heki rooflight repair included the addition of a timber subframe in the roof construction as it was considered that the original design did not allow for any movement which had been the caues of the original cracks. This amendment was done with agreement with Elddis by our dealer.
We've just picked up the van from it's 2016 annual service today and been informed that the new rear panel has cracks in both top corners.. We have only done some 50 miles towing since the original repair..back home from the dealer after the repairs and then back to the dealer for the service.
The dealer is unable to tell us when they will be able to replace this new panel, which will be under warrant again, as Elddis as yet, do not have a solution to the cracking problem. Apparantly mine is not the only van that's had a replacement rear panel fitted that has again cracked.
We're told we can use the van as normal as it's not a structural problem.
I must add that our dealer/service agent has been very helpful and proactive in trying to solve our problems.
Anyone else experiencing similar SoLiD construction issue's? Perhaps SoLiD construction is too SOLID...and doesn't allow any tolerance for things to flex?
Kartman60