New Bailey Leaking

Lynton.

I can understand the way you are feeling at the present moment, when you have spent a great deal of money and have this happen. It's bad enough that the van is leaking but to have service from Bailey like this is bad. Can you not ask the dealer to do a temporary repair with mastic all along the leaking rail so that you can use your van on Feb 17th then have the van back in when they have the parts. We had a new van leaking from the skylight when on holiday in Devon and Elddis sent out a local repair firm who did a temporary repair on site so that we could continue with our holiday, and then booked us in for a repair when we got home.

Thanks crown green, Don't think they were to keen to do a temp repair as they thought there may be warranty issues if they let it out without the proper fix from Bailey, dreaded catch 22 so so annoying.  Appreciate your comment with Elddis maybe the difference was you were out on site, and it could be fixed maybe our issue it is now at dealer and the strip I assume has been removed totally in expectation of a quick delivery from Bailey!   

Lynton

Going off track a little,  but maybe just maybe if  Bailey and the rest of them had to supply us with a courtesy caravan for long delays on repairs like car insurance does then they might get the parts out to dealers a lot quicker.

I to have a Bailey so know the frustration you feel but by the sounds of it on this occasion its not their fault but the suppliers. 

What do you mean "not Baileys fault" ? They built the ruddy thing.

I have actually had a person to person conversation with a very helpful lady at Bailey,about a warranty problem,  and she has explained that they and other manufacturers have been having a supply problem with a couple of continental suppliers and one UK supplier who get their raw material from continental suppliers,so even some new builds may be delayed,  

My bailey i repaird the leak with gaffer tape untill  they could repair it and I pointed it out to every body 

Bailey decided to add a roof joint to the U3, most of which leak.

Apparently all the joints will be fitted with an updated roof joint. So that's all three versions of Unicorns now that has leak issues, perhaps not affecting all models, but enough to be noticed.

Its a shame Hymer didn't buy them instead of bottom of the pile Eldiss.

Last in the 2017 ccc satisfaction survey.

   I've  a Bailey U3 Valencia 2015 it sprung a leak on the front offside with water dripping in between the inner and outer skins of the caravan and running down the inside of the window, diagnosed as loose frame bolts (the caravan not the window) and tightening of them requires a new awning rail fitting, also at the vans second service 40% damp was found in the bathroom requiring a strip out. All this was diagnosed mid November, the van eventually went in 30th January when the parts turned up at the dealers 10 weeks after diagnosis. Its really very disappointing and I've very little faith left in my lovely new caravan.

Quite right CY they did build it and it should have been done right, we've had ours repaired twice now. However I meant that the delay in getting parts from the suppliers was not totally their fault, not that this makes it any easier to put up with shoddy workmanship.