Safety recall notification

Have a look here

 

https://www.swift-talk.co.uk/swift/forum/caravan-general/295556/swift-bulkhead-installation-recall

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Thanks Cybil666 ,after reading article I had a look at my van and thankfully all seems well, no loose or missing screws from bulkhead angle plates, await engineers visit to hopefully give all clear.

As mentioned there is a big thread running on Swift Talk but you have to join up to read. Also a thread running on Caravan Talk

People who have recently bought a 2017 Swift Caravan, and if the owner details have not been updated, may not have received a recall letter from swift, so I would phone Swift Customer services with your chassis number and find out if yours is affected

In brief, there is an issue with the bulkhead detaching from the rest of the body on 2017 models

Details from Swift:

Swift Group

Swift Twitter feed

 

From what I've read on the Swift Talk thread, other years may also have a similar issue (2015, 2016 is mentioned)

Ours is 2013 and all screws are in place, so I wonder if it is Smart construction related?

If you have a Swift in the 2015-2018, I would be checking inside the gas locker asap.

This problem was detected at our service in April last year. We were told that "the underside is coming away, it's a common problem which will take a couple of hours to fix"!

The service engineer didn't seem unduly worried and it was a couple of months before the work was done. In fact we toured Scotland for a couple of weeks before taking the caravan in. 

I would definitely check (if you know what you're looking for as ours wasn't obviously apparent) otherwise mention it at your next service or contact your dealer and ask them to inspect it?

Ours is a 2015 Sprite Major 4 FB (built by Swift), so it had taken 4 years for the fault to develop/be noticed!

 

Hi We also have had a Recall Notice for our 2017 4 Berth Swift Ace Globetrotter. We have  replied to Swift with Caravan details and location. Now awaiting notification as to when Engineer will visit. Hope we don't have to wait to long. 

As  the problem is where the Front Bulkhead is coming  away or has come away from Caravan Chassis. 

I  believe  this has actually happened to one Caravan owner. Where front of Caravan became detached from Chassis  while Caravan was being Towed.

Peter

I have had a look at my Corniche 20/4 2017. Unfortunately there are some screws missing and some are hanging out.I repelled to my recall notice and received a generic you will hear from us in 10 working days that was 14 working days ago.I rang Swifts and got told to be patient which when you have holidays booked and a very expensive caravan you are unable to use. I asked if could speak to someone from the recall team and was told that isnt possible.You have to email them which i duly did and received the  generic you will hear from us in 10 working days.In my opinion Swift are letting down their customers by not keeping them informed.i just wonder if i will be compensated for holidays missed due to the shoddy workmanship that has caused this problem. 

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As  DD says it may well be worth talking to a lawyer, BUT first I'd recommend a chat to The Inhouse Staff at Club HQ. From all accounts they are knowlegable & helpful.