Another CL Booking Bug.

Yes "neveramsure" I'm afraid the above is our cl.  It made devastating reading, we were shocked and disappointed, as you say yet another glitch in the system.  We have emailed the response team who will hopefully rectify this "yesterday".  Thank you for bringing this to our attention so quickly.  I think part of the problem is we have the same site name as another in Devon, whatever happens it needs to be corrected as a matter of urgency.  One wonders where all our other sixteen 5* reviews went to...........

Looks like there is a problem with CLs having the same name as if you enter Greenacres as the CL name and select the 1st CL which is at Fakenham and then Read reviews and then read more reviews you will quite frequently get the reviews for my Greenacres site at Bibury. When looking at my reviews I have also managed to get the reviews for the Fakenham site. I can't get it consistently but I've achieved it several times but not worked out the pattern yet.

So not only the filter facility doesn't work properly, the reviews are messed up too.  That's possibly even worse and it could do a lot of damage to CL owners, I really feel for them.

I just don't understand how it is possible to have reviews mixed up for different CLs, ok, they may have the same name, but surely a competent IT department would be able to transfer the correct reviews for CLs onto the new website?

This is such a shambles and the filtering error stil hasn't been corrected either. 

I'll ask again, what response has there been from The Caravan Club concerning all the problems with the new website?

As usual very little. They did promise to sort out these problems on CLs early in January, but they seem to be getting worse, not better. IMO they're trying to get rid of CLs so that they can concentrate on their core business....selling services these days.

To jojo9, our site reviews are a mess.  We are the Meadows, Bryncrug. West Wales.  Initially we were placed in Ireland, before Christmas on the new website, then apprx 9 of our 30 5* reviews were (not carried forward) to "the new website".  Now we have a mixture of reviews from The Meadows (Devon) and The Meadows (Suffolk) and they're not five star.  Angry and frustrated isn't even close to how we cls are feeling at the moment.  We all need your support, most of us love the work we do and feel we have  been so let down.  

Update, just checked our site again looks as though things are moving on, it appears correct for the time being.

Can't edit the above so just to say we are still sharing two other sites reviews.

"I'll ask again, what response has there been from The Caravan Club concerning all the problems with the new website?"

Sadly no response at all apart from "we've referred the issue to the appropriate department".

www.greenacrescl.co.uk

If they do that, then they have lost me full time