CL Prices not always up to date on Club website

lagerorwine replied on 03/02/2021 10:48

Posted on 03/02/2021 10:48

If the 2021/22 Handbook shows the correct latest prices charged by CLs, why is the Club website showing out of date prices - obviously the club has the information, as its in the handbook.

Example - Hall Croft CL, Ilkley, West Yorkshire (just booked a few days) - book shows £20 which is correct, but the Club website shows £15 

Surely, when the information is available for printing, the website should be updated at the same time?

peedee replied on 03/02/2021 11:03

Posted on 03/02/2021 11:03

Obviously not all driven from the same database if it was perhaps the sat nav POIs would be updated more frequently. Must be very labour intensive as it is. Cost could be cut if there was a common data base.

peedee

JVB66 replied on 03/02/2021 11:33

Posted on 03/02/2021 11:33

Prices and information about CLs in the Handbook are down to the CL owner adviseing the club of any updates ,which would have been included when the book was being updated some time in spring? last year ,before publication in the autumn ,

Takethedogalong replied on 03/02/2021 13:50

Posted on 03/02/2021 10:48 by lagerorwine

If the 2021/22 Handbook shows the correct latest prices charged by CLs, why is the Club website showing out of date prices - obviously the club has the information, as its in the handbook.

Example - Hall Croft CL, Ilkley, West Yorkshire (just booked a few days) - book shows £20 which is correct, but the Club website shows £15 

Surely, when the information is available for printing, the website should be updated at the same time?

Posted on 03/02/2021 13:50

There is a possibility HQ staff are not in the office, so updating CL information isn’t getting done as quickly as possible? But as JVB says, it is up to the CL owner to check all the information given out in various forms is correct. Some CLs go years without updating, it can be a bit of a pain.

Wherenext replied on 03/02/2021 14:23

Posted on 03/02/2021 14:23

The thread about Blueys Farm on this CL section its a good example of not keeping up to date. The website shows £15 and this price was entered on 01/07/20 yet 1 month later a reviewer states that the price is £20 per night.

As always it's best to treat the price shown on the Clubs website with a degree of caution and ask the owner before agreeing to stay, preferably by email if possible.

This has a thorny issue for a number of years. Some CL owners are on the ball, others can't be bothered and I daresay there may be one or two who deliberately leave it and catch some people unaware.

replied on 03/02/2021 14:48

Posted on 03/02/2021 14:26 by davetommo

£5 per night increase, looks like they are trying to get the money they have lost due to COVID shutdowns back

Posted on 03/02/2021 14:48

The website price saying from £15 and site says EHU available. Probably £20 includes EHU

davetommo replied on 03/02/2021 14:51

Posted on 03/02/2021 14:48 by

The website price saying from £15 and site says EHU available. Probably £20 includes EHU

Posted on 03/02/2021 14:51

I know for a fact that Hall Croft was £15 with electric at the new year because I had it booked and I always confirm  the price. With an increase like that I won’t be going next new year.

replied on 03/02/2021 14:55

Posted on 03/02/2021 14:51 by davetommo

I know for a fact that Hall Croft was £15 with electric at the new year because I had it booked and I always confirm  the price. With an increase like that I won’t be going next new year.

Posted on 03/02/2021 14:55

Would not put me off as it looks worth it to me

KjellNN replied on 03/02/2021 16:31

Posted on 03/02/2021 11:33 by JVB66

Prices and information about CLs in the Handbook are down to the CL owner adviseing the club of any updates ,which would have been included when the book was being updated some time in spring? last year ,before publication in the autumn ,

Posted on 03/02/2021 16:31

The point being raised here though JVB is that for the CL mentioned, the handbook is more "up to date" than the Club website, when usually it is the other way round.

Some prices given that I have come across can be as old as from 2017, and no doubt there are even older ones.

Near Malvern Hills Club Campsite by Andrew Cole

Book a late escape

There's still availability at many popular UK Club campsites - find your perfect pitch today for a last minute trip!

Book now
Woman sitting in camping chair by Wastwater in the Lake District with her two dogs and picnic blanket

Follow us on Facebook

Follow the Caravan and Motorhome Club via our official Facebook page for latest news, holiday ideas, events, activities and special offers.

Photo of Wast Water, Lake District by Sue Peace
Visit Facebook