Red pennant and corona virus

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great, the clock is ticking, i wait with baited breath

Currently stuck in Spain, there will be a claim going in to RP for any expenses incurred as we took the policy out before it kicked off.

Just had a message from my travel insurance company, AXA, informing me that they will not cover any claims related to COV-19 for bookings made after 18th March 2020.

peedee

I specifically queried this with Red Pennant and have just received their response clearly stating the underwriters will not cover anything Coronavirus on new OR EXISTING single trip policies

Out of interest, does anyone know whether the underwriters have changed since last year

Good morning everyone,

Since the outbreak of Covid-19 in the UK and across Europe we have been working hard with the Red Pennant Insurance underwriter to have some clear guidance on where our policy holders stand in relation to Covid-19.  In what has been a frequently changing situation we have now been able to share responses to the most frequently asked questions which can be found on our website here (scroll to the bottom of the page for the Red Pennant guidance).

The Club’s Emergency Services Team who administer the assistance requests of Red Pennant policy holders, as well as the Club’s Travel Team and Contact Centre have been working hard to look after all our members currently in Europe, who either have the need of the Emergency Assistance team or who are trying to get home, and will continue to do so.  

Update - for information to others in a similar situation

I have just received (at my request) a full refund from Red Pennant to my payment card, for the 45 day single trip cover starting May 2nd.

Also, the ferry and campsite booking I made via the Club has also just been refunded in full to my card, with all cancellation and amendment fees were waived (according to the invoice I received)

God willing, I hope to re-book later this year, but that could be me being over optimistic at this moment in time.

yes ditto ...was told i would get a full refund for RP single trip starting 14th April, charge back not yet hit my  card but the person i spoke to said it would take time as they were working from home and system was in overload. Booked ferry and 1 campsite direct got a voucher from BF valid for 2 years and from camp site voucher for 18 months from when they re-open so happy with that.

The wording anything related to Corona virus is a loose term that could be a open book has to claims etc better not suffer with anything chest related etc etc it is open to abuse by the insurers, so you are in fact for the foreseeable future going to have to take a chance by travel overseas on the other hand it is early days I am sure once we get a vaccine details will emerge from the insurers as to what they will cover in detail