RichardPitman replied on 11/06/2014 18:45
Posted on 11/06/2014 18:45
A bit of a rigmarole.
I decided to change one of my bookings from a standard pitch to a serviced pitch, same dates obviously. I checked that a serviced pitch was available before commencing to attempt to amend my booking.
Turns out that this is not possible, as 'I had already booked this period'. I had to cancel my existing booking first, then rebook onto the new pitch type. I'm sure that there's a valid argument for this, probably soemthing to do with keeping database of bookings updated, and yes, I should have made up my mind in the first place.
Also, when I cancelled the first booking, there was no option in the drop down menu of 'excuses' for cancellation to indicate why I had done this.
RichardPitman
Caravanner from Worcestershire