Slow website

mitch1900 replied on 26/07/2017 14:53

Posted on 26/07/2017 14:53

Is it me?

This "new" Caravan Club website seems to be so much slower than the previous one.When looking for a C.L. it seems to take forever to navigate to the site required.After clicking on England and going through all the counties ,then having to scroll through the full list to get to the town, before reaching the important site showing details and reviews.

The "old" system was much easier and quicker.

Or is it me?

harryb replied on 26/07/2017 16:59

Posted on 26/07/2017 16:59

It seems slow, full stop. It takes a lot longer to load anything lately. No problems with any other sites on my laptop. Sometimes it's been so slow it's timed itself out. Frustrating

Bakers2 replied on 26/07/2017 17:10

Posted on 26/07/2017 17:10

It's slow all the time but sometimes it's worse than others, this doesn't matter on time of day or device used. I often get timed out. 

One day just one day soon we may see an improvement, don't forget it's not a year old just yet 😉

brue replied on 26/07/2017 18:04

Posted on 26/07/2017 18:04

It's been very slow for several days now, difficult to see if posts have gone through and a lot of buffering in between.

papgeno replied on 27/07/2017 09:12

Posted on 27/07/2017 09:12

As well as being glacially slow it's also frustrating. When you book a site  the drop down menu gives you a choice of region and you would expect that the next menu would give you only those counties in that region, does this happen? no it gives you all the counties but those in the region are in bold, very helpful,you still have to scroll to the one you want. The next drop down menu gives you all the sites on the network instead of only those in the selected county so again you have to scroll to the one you want. I knew the site I wanted but still had to go through this rigmarole to book it😤

SteveL replied on 27/07/2017 09:22

Posted on 27/07/2017 09:22

You can just put the site in if you know its name. Start typing and suggestions appear, touch on the one you want and press search. The search results returns just the selected site.

Perversely if you then alter the search criteria on the right hand side of the results page, this works correctly for region, county etc.☹️

brue replied on 27/07/2017 09:29

Posted on 27/07/2017 09:29

The quickest way if you want a particular site is to type the name into the search box at the top of this page.