Buyers beware: Scam dealerships

RowenaBCAMC replied on 24/10/2018 16:45

Posted on 24/10/2018 16:45

Following on from the November 2018 magazine feature ‘Ask your Club’ and recent discussions on Club Together about scam dealerships, we wanted to start this discussion in order to have a prominent place to list the websites that we are aware of that are scam dealerships.

The current scam is based around a very credible-looking website which uses dealership and caravan/motorhome information that has been copied from legitimate dealers. A key warning sign is that vehicles that are listed for sale are advertised at low prices. If you enquire you will be encouraged to put down a deposit by bank transfer. Once your money has been sent there’s no further communication.

The Club has been raising concerns over scam websites with Trading Standards (via Citizens Advice) and with the police ActionFraud service.

As general advice for anyone looking to buy a caravan or motorhome, always be cautious of deals which appear almost too good to be true. Be sceptical of any requests to pay a cash deposit to secure a vehicle you haven’t seen. If you must pay a deposit, use a credit card for at least some of the cost – that secures you ‘Section 75’ protection should you lose your money, meaning you can claim from the card company for the full amount paid (not just the amount put on the card) up to £30,000. Check the seller’s actual possession and legitimate ownership of the vehicle before making full payment. While everyone likes to get a good deal, never get carried away by the chance of an apparent bargain. There will always be the opportunity to buy something else should you miss out through being cautious. 

Here is a list of the current know scam websites:

http://pp-caravan.co.uk

http://floud-motorhomes.co.uk/

https://brett-caravans.com/ (now closed down)

Please let the Club know by emailing technical@camc.com if you think a website is suspicious and we will investigate and link below.

Tinwheeler replied on 24/10/2018 16:57

Posted on 24/10/2018 16:57

Great post and plan. This is exactly the type of proactive measure we should get from the club and CT makes an excellent platform for making members aware.👏🏻👏🏻👏🏻

nelliethehooker replied on 24/10/2018 20:20

Posted on 24/10/2018 16:57 by Tinwheeler

Great post and plan. This is exactly the type of proactive measure we should get from the club and CT makes an excellent platform for making members aware.👏🏻👏🏻👏🏻

Posted on 24/10/2018 20:20

Agree completely. Well done Ro.

harryb replied on 26/10/2018 13:47

Posted on 26/10/2018 13:47

Just had a look at the three sites. Only the first one loads. The site is very believable but the tell tale sign is it is closed Saturday and Sunday. Although I know that area and there are one or two dealers around there.

RowenaBCAMC replied on 05/11/2018 10:35

Posted on 05/11/2018 10:35

Hi everyone, Sadly we have had another report of a member being caught by this scam and being over £6,000 out of pocket. Pleas be vigilant and also have a read of the article on page 96 in the November issue of the Club magazine which has further information and advice on this topic. 

KjellNN replied on 05/11/2018 10:54

Posted on 26/10/2018 13:47 by harryb

Just had a look at the three sites. Only the first one loads. The site is very believable but the tell tale sign is it is closed Saturday and Sunday. Although I know that area and there are one or two dealers around there.

Posted on 05/11/2018 10:54

I see they are using the same photos of their "staff" that were on the Brett Caravans scam website, possibly the same scammers under a different name?

LeTouriste replied on 19/11/2018 17:11

Posted on 19/11/2018 17:11

The one thing the scammers have in their favour is that of the prospective buyer being keen not to miss out on a good deal. Hopefully, from the scammer's point of view, this will cause the buyer to drop his/her guard and be drawn in.  The safest course of action is to stay focussed in enquiring about the vehicle, ask about viewing it, and get the registration number, body colour, engine capacity and whether diesel or petrol.  This can be checked for authenticity on the government's website. Not entirely foolproof, but will refuse to accept a fictitious vehicle.  And scammers do not like thorough enquiries.

Above all, be ready to lose a purchase rather than risking loss of your cash.

Pippah45 replied on 30/11/2018 21:56

Posted on 30/11/2018 21:56

There are all sorts of scammers out there - I was recently looking to replace my 3 year old tow car.  I went round to a load of different suppliers - and every last one told lies about the suitability of their cars for towing!  I ended up doing a decent deal - or so I thought with a replacement for mine - I was told the deal included 3 free services and number plates (I needed three).  The deal was to include tow bar and the car was to be ready for a planned trip.  Ha Ha!  It arrived 2 days late with no number plate.  I had only gone about 200 miles when the buzzer warned me the car needed service.  I had bought it with a little more than 12,000 on the clock and foolishly assumed it would be serviced for a while!  So my trip kept being interrupted by the service buzzer which wasn't very relaxing!  So when I got home I booked it in for it's "free service" perfectly accepted by the person who booked me in.  Come time to collect the car I am asked to pay over £300 for the pleasure!!  They pointed out the service plan wasn't recorded on the contract - well I had been sitting there for 2 hours waiting for the tow bar problem to be solved - and then had to reschedule!  It turns out that the salesman made promises the dealership wasn't prepared to honour - and he was no longer employed there!  Watchout anyone who is buying an Audi in Doncaster as that is where he is now!  

After pointing out that I had booked in for the free service and everything and asked who would expect to need to service their car after 200 miles.  I also pointed out that I was internet savvy and perfectly capable of using social media to berate the place - they finally offered for me to pay the £50 odd for the spare parts fitted at the service.  To give her her due the person handling the whole thing was clearly very embarrassed - but it was a true case of "Buyer Beware".  I might have been a bit more careful to check everything if I had been buying from some obscure garage or privately but this was a Mitsubishi dealership!  

Obviously this isn't as bad as the cases Rowena highlighted but it was a lesson to me!  

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