Club Internet Charges

It's Air Angel not the club who make these decisions and I believe they have given some sort of extension.

I can’t give you details as I never buy the site Wi-fi so I’m not really interested but you'll probably find it on this website somewhere.

As TW says the Wifi is through Airangel

If you are experiencing difficulty with the Wi-Fi facility on site (e.g. logging on, purchasing time, issues with your devices, payment or refund queries) please contact Airangel (the Wi-Fi supplier) direct on 0333 240 7610. Lines open 24/7, 365 a days a year.

I think you could ring them? Hope this helps.

More information here: https://www.caravanclub.co.uk/uk-holidays/useful-information/wi-fi/

Last years lockdown Air Angel extended the annual contract for those affected by 3months m not sure what has happened since, as posted give them a ring

I have not renewed yet

It says on the help page link I've given that the club is now partnered with BT? Is that just for the upgrade or supplying the Wifi and replacing Airangel?

It does say :

If I have already purchased Wi-Fi in 2020 for 12 months, will this still apply now that the Wi-Fi provision is changing? 

Yes, there will be no change to your package - you can use this as many times as you wish until the expiry date of the service that you have purchased

Site WiFi according to the info is still purchased via our guest providor air angel

I would have thought that BT(OpenReach) are providing the fibre to the campsite and Air Angel will continue to maintain and administer the distribution of WiFi within the campsite? I noticed on the sites with the high speed connection that streaming is now allowed which is a major change. 

At the start of last year I do seem to recall that there was an extension of the annual period due to COVID on access purchased in 2019. Whether that is still ongoing for those that purchased last year I don't know.

David

Thank you all for your responses it maybe we won't be released until April time looking at the headlines   I'll give Air Angel a call

Many thanks and happy travels when we are allowed 

Cx

We have a smart TV in our motorhome... what dongle / set up would be best for some internet access?

I was lead to believe that the site wi-fi is not up to streaming TV.

Colin

It didn't used to be but on the sites with the higher speed internet apparently it is now allowed. I think it was mentioned when they announced the upgrade in the magazine?

David