Phat8oy replied on 03/07/2023 13:34
Posted on 03/07/2023 13:34
I get the standard email from Devitt Insurance via CAMC, informing me that my policy is coming up for renewal and I'll automatically be charged I won't have to do anything, "Oh by the way we're increasing your policy by an extra £120" to £720 from £600.
I telephoned them this morning and asked is this right and they (notice no names given) said if you want us to dispute the quote go and find a quote cheaper come back to us and we'll put it to the loss adjusters to see if they can beat it, their advert says you'll also get £25.
I said if I'm going to the trouble to shop around and do your work for your and I find cheaper it's very unlikely I'll come back to you as I've done your work myself, and the reply was "that's up to you" (I hate it when companies say this, especially as I've received a minimum of one email per month selling insuring through CAMC).
My issues
- I never gave them permission to automatically renew
- What are they actually doing for the money they take for selling the policy
- I got it cheaper from Adrian Flux, with a better policy for £480
On a positive note
- I was told if your policy doesn't renew we'll send you a copy of your NCD
All of the above are my own words
I hope some of you find this helpful
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Phat8oy
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