Caravan Servicing Costs

DeeTee replied on 19/11/2017 06:53

Posted on 19/11/2017 06:53

Is anyone able to explain why caravan servicing costs are so high? My local dealer is running a winter special offer of £186 + parts (normal price £284). Even at £186, that is £50 more than I have just paid for the annual service for my towcar. Do these dealers think that just because we own a caravan, we have money to burn?

Fifer59 replied on 10/03/2018 08:16

Posted on 10/03/2018 08:16

It is with interest that I've read the previous comments.

Personally I did not grudge paying for servicing my caravan (or now motorhome). When you consider that expense of all the 'trade' tools the engineer has to own eg he's to be a plumber (gassafe annual registration, membership costs, etc,), mechanic, joiner, electrician with all the tools to go with that, insurance for vehicle, public liability insurance, stock and tools insurance, annual calibration of torque wrench, etc etc. Monthly overheads for all this is an average of £1200 per month! Think of fuel costs (which can be 10p per mile, plus office equipment he needs, printer, paper, inks, etc etc). A dealer shares these expenses between all his employees, mobile guy has only one person!

Plus you have the convenience of not having to travel, sometimes if rural, 2 lots of 60+ miles, take time of work -twice! Van can be at a dealer for weeks (I know someone who's van was with a dealer for 3+ months & it was still not fixed). They got mobile guy out and he had it fixed that day!

You pay for convenience of avoiding all the above hassle, see what is actually being done (I was ripped off by a dealer as he charged for stuff I did not want him to do, as I could do stuff myself), can see any parts that have been replaced  - my guy shows me the old parts he's replaced as proof of what he's done, and watch what he is actually doing.

My mobile guy......he gives me a quote, tells me what 'common' extras can be and WILL NOT do anything else without checking with me first. He is reliable and trustworthy, gives me advice (foc) especially on how to do a job if I feel I can do it myself.

I've spent over an hour on the phone with him getting advice and he would not let me send him any payment for his time.

I do not grudge him approx £40 per hour, when you consider all he pays out,  but I did grudge a garage charged me £97 per hour for their 'specialist' work!

So let's give these mobile guys a break. Dealers I agree are debatable but the mobile guy I use is brilliant.

Who is he........he's my son who I know has all the outlays I've mentioned, plus, more importantly, his customers have no hesitation recommending him.

Fifer59 replied on 10/03/2018 08:18

Posted on 10/03/2018 08:18

I meant to say......

He provides a better service than any approved workshop engineers. His standards would have to be lowered if he was to go by the approved workshop requirements.

What I have said above are comments from his customers

PATMAU replied on 12/03/2018 12:44

Posted on 12/03/2018 12:44

Just had our van serviced by a mobile caravan service company.  He was here 3 hours and gave the van a thorough going over.  And he leaves us with a full report of what he has done and highlights any areas to keep an eye on.  Like slight delamination in the floor, but he said it doesn't warrant anything being done at the moment.  His service charge for a single axle was £165.00, which given we live in West London and he has to come some 30+ miles away, we consider reasonable.  He is based in Berkshire. 

Merve replied on 15/03/2018 10:50

Posted on 15/03/2018 10:50

I’m fortunate in finding a mobile servicing engineer in the last 4 months or so. Having spent so much time with my caravan doing mods and cleaning etc, I guess it was inevitable that a mobile mechanic would show up at some time and so it was. Like the comment above, he is always there for advice if I feel I can do a job myself - and that is becoming more common as I start to undress the mysteries of a caravan!! There are certain things I won’t touch like gas, electrics and brakes and it’s worth the money he charges to know that everything behind you is in top working order as you drive towards your chosen site! 

newbarn replied on 19/11/2018 18:50

Posted on 19/11/2018 18:50

We have just had our van (Sprite Quatro FB twin axle) serviced we were quoted  £287 and they have just phoned to tell us it is ready and the bill is £421.46!!! apparently we have also been charged for waste disposal of the items used to clean the van. We won't be going back there!!!

 

Tigi replied on 19/11/2018 19:04

Posted on 19/11/2018 18:50 by newbarn

We have just had our van (Sprite Quatro FB twin axle) serviced we were quoted  £287 and they have just phoned to tell us it is ready and the bill is £421.46!!! apparently we have also been charged for waste disposal of the items used to clean the van. We won't be going back there!!!

 

Posted on 19/11/2018 19:04

I would want to see a detailed invoice, never heard of the waste disposal element., sounds a bit odd to me.

JVB66 replied on 19/11/2018 19:09

Posted on 19/11/2018 18:50 by newbarn

We have just had our van (Sprite Quatro FB twin axle) serviced we were quoted  £287 and they have just phoned to tell us it is ready and the bill is £421.46!!! apparently we have also been charged for waste disposal of the items used to clean the van. We won't be going back there!!!

 

Posted on 19/11/2018 19:09

Name them !!!!!,to warn otherssurprised

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