Arlreet replied on 17/03/2021 15:27
Posted on 17/03/2021 15:27
Hello , I recently used the services of a local mobile small caravan repair guy to sort out a repair. Impressed with the service I enquired about annual servicing but was unsure re issues of validity for manufacturers warranty. He states that as a member of a proffessional trade body this does not effect the manufacturers warranty.
Also the price ,around half of what a dealership costs and he comes to you.
It raised a question around restrictive practice and the impression from the manufacturers- dealership of having to return back time and again to the authorised dealership. I live in Lancashire and the one I bought the van from (I shall not name) has absolutely appalling feedback when it comes to their service department via google and trust pilot reviews. That said I have not needed to use them personally so cannot add further .
Has anyone come to the same conclusion or had differing experiences of using local repair and service engineers as opposed to dealerships ?