Being greeted personally by Joan was started of our stay, followed up shortly with tea and coffee was a very good start. We loved having wild deer on site, but you have to accept that they are wild animals. One deer was partial to a bit of bread but was very pushy if she didn't get enough and I was firm with her and walked away. You do have to be careful if you approach them, although sometimes they just run away. The traffic noise was higher at rush hours, but overnight not a problem at all, and as we live in London we are used to it. Don't let it put you off from coming to this site, it is absolutely lovely. Joan came and "visited" a couple of times to make sure we were OK, although I suspect part of it was to see our cat Stanley when he was outside in his crate! She was never intrusive. It is very central to get everywhere and it was a bonus to have a supermarket 10 mins walk away. Joan personally came out to say goodbye We will be booking again to come back next year.