Log in to write a review
Not as expected from reading reviews & looking at images. Toilet block area not cleaned whole time we were there 2 days, & not solely used by CL site, a large group of caravans parked near stable block using these facilities. Not up to usual CC club standards. Would have expected free showers & toilet paper supplied with a £ 20 fee per night. Very close proximity to main line railway noise well into night & very early morning. Pitch areas looked very tired. Will not use again
Comment from the Club:
Many thanks for your review. The CL Owner has been in touch and advised that the photographs on the Club website are very recent and provide an accurate and realistic image of the site.This can be confirmed by a recent visit by a Club Representative so we are sorry to read that you did not feel this was so.The toilet block is regularly cleaned and there are notices asking guests to ensure they leave the facilities as they would wish to find them. The cost of the showers and pitch fee were attached to the email sent to you prior to booking and are also displayed on the Club website.
We found the site in our Handbook 2017/2018. It said price from £15. We arrive to find we are charged £20 for one night. Inflation is way below this rate of increase. We were not warned of the new price when we booked. However, we then found that to use the showers etc we had to pay extra as they were metered, and you even have to provide your own loo roll. If the charge is £20 per night what are you paying for as there is no hot tap in the basin? The book said the showers/toilet were exclusive for club members, yet other campers, not on the site were also using these facilities. This is the most expensive site we have visited and you don't have use of the facilities without paying more. Not one we will be returning to.
Comment from the Club:
Many thanks for your review. The CL Owner has been in touch as they work hard to ensure everyone has the best possible time on their site and wanted to clear up any confusion. Please note that the price is displayed on the Club website and on the e-brochure that was sent to you prior to your visit and prior to confirming your stay. The e-brochure contained all information about the site, including how the toilet and shower facilities work and confirming the price.