Sorry not for us
This site is beautifully kept, the grass is amazing. Unfortunately we did not see the owners at all not what we would expect from MHACC members, just a quick “hello is every ok” would suffice. The road noise was incessant day and night we cut our week short and moved on somewhere else. Also the supposedly well stock information hut was not. There were a couple of leaflets and a walk pinned on the wall but if you don’t know the area at all it wasn’t much good as we had no idea where it started from. So unfortunately we will not be returning.
Response from the Club:
Thank you for taking the time to share your feedback with us. We're delighted to hear that you appreciated the beauty and maintenance of this lovely CL Site, especially the grass. The owners strive to provide a peaceful and well-kept environment for all their guests.
They apologise you were disappointed they did not meet you on arrival. The CL owners both work full time so to accommodate this, they've implemented a system with numbered pitches and a site map to help guests easily locate their spots. Their contact details are always available should any concerns arise but as the site is aimed to offer a quiet retreat for Club members, they try to leave the guests undisturbed unless of course they are needed to assist or help with anything.
Regarding the road noise, they understand it can be disruptive at times. Traffic volume varies, and during your stay, it coincided with the busy harvest season. They regret any disturbance this may have caused and assure you that nighttime noise is typically minimal.
As for the information hut, they recently faced a setback with a roof leak that damaged much of their leaflet stock. They've been actively working to restock, but many local attractions are now directing visitors to online resources instead of printed materials. They appreciate your patience and understanding in this matter.
They are sorry these issues impacted your experience and led you to cut your stay short. Should you decide to visit again, please feel free to reach out directly. They would be more than happy to assist you in any way possible to ensure a more pleasant stay.
Trevor McKenzie
Reviewed on 08/07/2024 18:24