Foggya replied on 27/02/2018 20:15
Posted on 27/02/2018 20:15
I'm sorry that the first night was ruined, because as you said at the time you thoroughly enjoyed your first stay.
I do feel that I need to correct a couple of things.
My wife asked you to park near the entrance because the site was to wet to go across to the far side. She spends hours in the summer mowing the site and takes great pride in it's appearance. We are very busy in the summer and get plenty of positive comments about our site. To see a car and caravan make ruts across the site which will take weeks of work in the spring to rectify, is very upsetting when the site looks like a lawn not a grass field.
I was out but my wife was in the house so I'm not sure why it was so hard to find her if you couldn't find the hook up point near by.
With regards to health and safety I was certainly unaware that there was a problem with the tap. If this was the case then as you state the toilet emptying point tap is clearly labelled not for drinking so cannot be used by mistake. I'm very surprised you would choose to use this rather than come to the house or use one of the contact numbers.
Finally as a general point we strive to provide good facilities having just added free, fast wi fi and will certainly try and learn from any problems that arise