Rated 4 of 5

Rated 5 of 5

Peace and tranquility

Rated 5 of 5

Access to local places of interest

Rated 5 of 5

Beauty of surroundings and scenery

Rated 3 of 5

Ease of arrival/welcome

Peaceful and very pleasant site, just some electric issues

This is an ideal CL in many ways, spacious and well-mown, on a quiet lane near an attractive village, with easy access from A64 but also perfect for cycle rides around the surrounding area. I was not sure what to expect however, as there have only been two reviews submitted in the last seven years, none since 2017, and the site entry itself needs updating. Our arrival was somewhat problematic in that we could not get power to the caravan, but as we had just had a serious electrical fault with our caravan and a part replaced during its service, we assumed it was still not corrected, but eventually realised that it was the hook up point itself that was faulty, and the third socket did work. Sarah came to see us when I reported the issue, and the electrician, who had already been earlier, was called again. On the second day, being the only outfit there, we decided to move to a more open pitch, to find that the other hook up point also had one non working socket. Overall though, once we had our power issues sorted, we had a very pleasant stay. Sarah did require full payment on booking, which was no problem, but perhaps could be mentioned on the CAMC website entry.

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coopertroop123 replied on 15/07/2022 11:40

Posted on 15/07/2022 11:40

I was so disappointed to read the title of this review David which will no doubt have a detrimental impact on any potential future bookings for us. We work extremely hard to keep the site clean and tidy with the grass mowed neatly and grass cuttings picked up. After arriving in the afternoon and ringing to report the electric fault to me I immediately came over to investigate and was sincerely apologetic. We had only just had the electrician a few weeks earlier issuing our electrical certificate and no faults were found. I immediately called the electrician who came first thing the next morning and changed the socket.
You were without power for a maximum of  an hour when you arrived (when you assumed it was the issue with your van and didn’t try the other sockets) and no more than that. I apologised profusely for this. When you decided to move your van to a different pitch the next day you found another socket not working which I wasn’t aware of and the electrician was immediately called out again. This is the first time in 10 years we have had any problems whatsoever with it but it was quickly resolved. The site does have extra sockets which were all in good working order. We work so hard to keep the site well maintained and are friendly and helpful so that caravanners can have a lovely stay. We haven’t had any reviews in a few years but we do have plenty of regulars who return time and time again - they just don’t write reviews! I’m pleased you had a pleasant stay but feel sad that you felt you had to highlight the small issue which was resolved straight away.  We hope this doesn’t put off future guests as we really do have a super little site.