We are brand new to caravanning and this was our outing. When booking the site the owner asked if we had been there before and explained that it was our first outing. Immediate response of "we were caravanners, if you need help or assistance, just ask" This statement made me feel very comfortable about booking. On arrival, the welcome was so warm and helpful. Easy to understand explanation of how we could use the site facilities. The site is tidy and extremely well maintained. We will without question return to the site again. I would also comment that we met 3 couples from Northumberland and I do not think that we could ever meet nicer people. Our first outing and we cannot wait to do the next. 5* Rating all round