In our experience, those who host CLs are often ‘involved’ and customer facing or, you are lucky if you see them at all. Whilst this many not necessarily reflect the quality of the site many reading this review will identify this scenario. We are pleased to report that our charming hosts at Slate Hall, Mike and Rosina, are in the first category.
This is a very good site; spacious, mostly flat, away from the (relatively quiet) road, surrounded by mature trees, yet letting in the sunshine. Toilet and shower (latter not used by us) are well kept and everything else is as it should be.
This was not our first stay here, which itself supports our view that we were more than satisfied with everything. We enjoy going to new places and it is not often we return to a site, especially not one some distance from our home in Devon.
Returning to my opening comment; we had a problem (with our car) whilst here. On a day we were meeting up with old friends in Cambridge, with limited contingency time, we found our car battery flat (our own fault). Not being ‘vulnerable’ customers, or in a situation of any danger, we knew it would be a long wait for our breakdown service to reach us. No sooner had I explained to Rosina, she phoned Mike who was busy with other things out and about on the farm. With a response that would give credit to the emergency services he returned forthwith, located his portable charger, and promptly got us started. What an absolute pair of stars Mike and Rosina are. Not only was this way above and beyond their obligations; this was performed with a cheery attitude and a smile, and, very quickly. We were in good time to meet with our friends and the battery has been going well since.
Thank you Mike and Rosina, we’ll see you again sometime!
Reviewed on 12/06/2019 09:45