This was our first caravan holiday and unfortunately we chose a very wet weekend to stay at Slate Hall (Easter 2018). Even though it was incredibly wet, Slate Hall has hard standing areas and we had the whole site to ourselves. We downloaded the pdf directions from the site and it had directions to the wrong destination! We rang and spoke to Rosina who was very helpful and gave us the correct postcode (thankfully!). On arrival we were greeted by Mike who was friendly and helpful (offering to reverse our caravan in for me!). Shower and toilet area were very clean although maybe the shower head could do with replacing or there was a lack of water pressure. This didn't ruin our stay though and we had a fabulous time and we were really pleased we chose this site as our first holiday. (ps great location for dog walkers... the walks along the river Stour are lovely!)