We arrived to a lovely welcome and was told which pitch to go on but then left to it. The pitch we were put on was extremely close to the neighbour who we discovered is stored there permanently. We didnt pitch looking over the paddocks behind as our back of caravan(bedroom) would have been stuck out into what i called "the yard" We discovered throughout our stay that some of the lock ups just off "the Yard" were used by tradesmen and early morning noise was heard as well as power tools being used. One morning we had to keep the caravan door closed as the owners had a fire going just behind the fence and smoke was awful. Now we love dogs but their 3 dogs were loose at all times and relieving themselves in both ways anywhere they chose. I had to mention once that there were 2 loads of poo down the side of our caravan. We did actually feel like we were parked in someones back yard. We always use CLs and unfortunately this is one of the worst weve used.
Response from the Club:
The CL owners have been in touch as they were very sorry to hear you had some grievances during your stay with them and wish to address your concerns as they strive to make their site a nice place for members to stay. Unfortunately they were not aware you had any concerns during your visit and would have done their utmost to assist if they had been. Please note, they do not have bonfires whilst they have visitors. A fire behind a fence would have been from their neighbour's garden, which unfortunately they have no control of. Please be assured this is not a regular occurrence. The site’s annual inspection was done during a full occupation of the site, and no mention was made regarding pitch size. The site has always been laid out as it is now, without issues, and is shown on the pictures on the Club website, so they are sorry to hear you were not happy with this. As mentioned on the site description, they do have dogs on the site but they collect and tidy the site at least twice a day. For future reference, the owners will sort any issues if reported to them and they can only apologise that this disrupted your enjoyment of the site. Please note, the storage containers, located on a separate part of the property, do not have trade people working, as that is not allowed by the owners.
We hope this helps address your concerns and the CL owners are sorry that you won't be returning to them in the future.
