We have been visiting this site for quite a few years now and have always found the owners to be welcoming and unobtrusive. We have always been escorted to the site and offered a choice of pitches It is a small site but very peaceful and our dogs love the freedom of the adjoining field. We do not agree with the reviewer who said the owners were unhelpful. Perhaps their attitude was a problem. As far as the grass is concerned, sometimes it is a bit long but if the ground is wet then it is not possible to cut as the ground would be ruined. Whenever we visit it is always busy, so there are obviously a lot of people who feel the site is exactly what they require. Oh well you can't please all of the people all of the time.