Lovely setting but a few issues
kitch5
Reviewed on 26/09/2020 20:10
kitch5
Reviewed on 26/09/2020 20:10
Posted on 16/11/2020 16:51
Hi
i am sorry you didn’t enjoy your stay a couple of months ago.
Also we didn’t know of your arrival before parking and setting up. We would have addressed things personally and generally run through things.
To clarify, there are three different sets of electric hook ups with at least five socket points in each box. I am sorry we didn’t have the opportunity to point the other two out.
A reasonable point regarding the cutting of grass. It is difficult to always get this right with guests about at different times and we have to factor in the weather. The advantage of it being done using an old tractor is that it only takes a maximum of 15 minutes. I am sorry we got the timing wrong for you. I am also sure my husband would have waved acknowledgement had he seen one from you and considered any concerned looks.
The awning fee, covers the repair to the grass. The ground sheets and lack of light kills the grass very quickly and some guests stay for a week or more and their awnings are at least as large as their vans.
There is hard standing by the main water tap and this was inspected by the manager a couple of weeks ago.
The site is within the grounds of our home and the last thing we want is unhappy or uncomfortable feelings from guests.
Good luck with the rest of the year.
Kind regards
Fiona
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