Rated 4 of 5

Rated 2 of 5

Peace and tranquility

Rated 5 of 5

Access to local places of interest

Rated 5 of 5

Beauty of surroundings and scenery

Rated 5 of 5

Ease of arrival/welcome

Should have been a quite and peaceful stay...

This is a great CL - well kept, beautiful area, welcoming owner etc. A basic site which is our preference. We stayed 1 night. Had a lovely walk to Castle Combe village. When we got back from our walk 2 caravans arrived with families and dogs running around, 1 of which parked quite close to use even though there was plenty of space around the site.. Their dogs were barking frequently until gone midnight and the people with them were constantly loudly calling the dogs but still let them run around the site barking. The site owners produce a leaflet asking that dogs be kept on a lead on site but it turns out these guests were family of the owners and the rules obviously didn't apply to them! It did spoil our visit and I would suggest to the owners that they don't take other bookings for the times they have family arriving if this is their normal pattern normal behavior.
Motorhomer

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12 reviews

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Toplands replied on 23/06/2021 18:52

Posted on 23/06/2021 18:52


Thank you for your honest review. Having read it and taken it in I find your views totally understandable. We pride and indeed advertise our site as being quiet and peaceful. I am sorry you did not find it up to your, and indeed our, expectations. The family members concerned were informed that all site rules would apply to them as visitors to Toplands. It appears that they felt those rules did not strictly apply to them. We are a new site and we are still finding our way through the issues and potential problems that running a CL brings. I think your suggestion of booking the whole site if they wish to stay again is an excellent solution to prevent a similar problem in the future. This, of course, is after the event and I can only request that you contact me so that I can apologize in person.