We visited this site for 5 nights and was greeted by Garry who was very helpful on explaining the choice of three pitches and where the amenities were. We later met Jane who gave us an information sheet which was also very useful for local info and included emergency contacts. The direction sheet emailed before leaving home took us straight to Trevellan Farm Cottage. It is a great shame that the previous review is so negative. Unfortunately we were the people with the big caravan and Land Rover, who also tried to be very helpful to these people when they arrived. We also parked under trees but that didn't bother us. We are also saddened that another caravanner had to include fellow caravanners in this way. The grass pitches didn't have any markings and Garry and Jane were happy where we had parked. Lets hope the previous negative review doesn't put anyone off visiting this site that is quiet with friendly owners.