Rated 4 of 5

Rated 4 of 5

Peace and quiet

Rated 4 of 5

Facilities and cleanliness

Rated 4 of 5

Location

Rated 3 of 5

Good for families

Not up to Caravan and Motorhome Club Standards

We stayed for 5 nights on serviced pitch and were disappointed by a number of aspects regarding the way the site was managed. The COVID rules restricted the sanitary bocks to 5 wrist bands which were left in sanitised fluid at the entrance. On many occasions that we used the facilities all 5 bands were in the fluid and showers and WC’s were occupied. For a 48 hour period only 4 bands were in the fluid when the blocks were empty. Other caravaners also commented on the large number of people not following rules. The grass was excessively long and long enough to disguise dog dirt just to the rear of our pitch. We were also surprised by the number of commercial vehicle on site and caravans with registration plates not matching their accompanying vehicles. One of whom was spraying his sporty BMW car windows with black out paint on his day off from work. On the plus side there is a lovely countryside walk to The Fox at Caterham, about 2 miles over open countryside and plenty of other walking routes. The wardens were very helpful and guided us to the site due to local road closure. They are aware of the issues regarding the wrist bands but my personal view is that they don’t feel empowered to challenge the type of people non conforming. We shall not return and would expect the club to take note of mine and other ,reviews.
Caravanner

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3 reviews

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Avon Aaron replied on 30/07/2021 21:32

Posted on 30/07/2021 21:32

Did you discuss your concerns with anyone whilst on site? I recently had a minor issue whilst at Alderstead and it was dealt with in a timely and professional manor.