Rated 4 of 5

Rated 3 of 5

Peace and quiet

Rated 5 of 5

Facilities and cleanliness

Rated 3 of 5

Location

Rated 2 of 5

Good for families

Check your arrival time.. Or Else!

As instructed in handbook I did not use Sat Nav to find this site - meaning I arrived at 12.50 - 10 minutes early. This did not please the lady warden. I said no panic I will happily wait until 13.00. This was not acceptable. I was INSTRUCTED to enter the site, drive round the one way system and EXIT the site to wait away OFF SITE until 13.00 precisely. ( Observing the 5 MPH limit - this took until 12.55, but I was duly sent off site only to return at 13.00). To say that my reception at 13.00 was cool would be an understatement - not the best start to a stay after a long hard drive at what is after all a Club Site run for members. Rules are rules and I did arrive early - I was happy to wait - NO - heaven help if you dare arrive here a few minutes early - You have been warned - so check you watch! Bye the way there is a sign in the Gents Toilet warning about the dire consequences of arriving early here - not quite sure how this helps as you can only access the toilet after you have arrived...? There are better sites on the network but the surrounding area especially the East Neuk makes up for it.

Comment from the Club

We are sorry you've been disappointed with your recent arrival experience and not being able to wait at the site or check in early on this occasion. Arrival times have become an increasingly emotive issue and we know it causes mixed feeling if we allow one or two guests to check in early or to sit and wait onsite, but then ask other arrivals to turn around and come back later. Due to the varying nature and layout of access roads across the network, it isn't always safe or possible for members to arrive and wait onsite or queue on these roads. If you have been welcomed to arrive early previously at another location, we kindly ask that current advice provided by our site teams is followed. We hope you'll be able to continue to enjoy future bookings and will support this change going forward by making suitable adjustments to your journey plans.

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