we arrived early as the m20 was on lockdown due to dover being closed , this means all traffic on the m20 has to leave the motorway to enable lorries to park up waiting for the road to open up again . so we were 25 minutes early and waiting in the car we were then approached and told the site office is closed and will reopen at 1pm .... the warden then said we have been told to send you away if people turn up early ! he then turned away got in his car and drove off. not the welcome we expected! about 15 minutes later the other warden opened the office and we booked in ... later that afternoon the warden apologized for his abrupt manner but unfortunately this was not enough to entice me to return to this site. we have been to this site many times and have been members for approx. 40 years and i can only say ITS NOT THE CLUB IT WAS. i have asked my auto renew membership to be cancelled and we will be looking at other places to spend our money