On arrival staff seemed very helpful, there was a long queue but they dealt with it very quickly but on my departure I had a flat battery on my car, I found a member of staff to see if they had any jump leads only to be told use the AA( I am a member) The AA came and sorted the problem but I was late departing and I explained this to the staff. The only time the staff came to see me was when they needed the pitch for a another Caravan. The man said in front of the AA man I could have got the tractor and jump leads to have sorted you. We both looked at each other in shock at this comment, there is either a lack of communication between the staff or the lady was having a bad day. We were very disappointed with the lack of help as most sites we have been on the staff are very helpful.