On arrival we were allocated a hardstanding pitch, given a map of the site area where we will be pitched. Asked about WiFi and was advised there is none where we were pitched even though I have suscribed for 12mths and staying 8 nights. The hardstanding pitch was only wide enough for the caravan and porch awning. All a site roads are gravel with some potholes. Problem finding a drinking water tap as they are not marked on the site map. Had problems exiting the site due to the ANPR system. took 5 mins on 1st attempt and site staff were not very helpful. After day 2 they left the exit barrier up during the day. Was not told about the Laurels site area and the better dog walk around it. The club needs to spend a lot of money to bring it up to expected standards as the toilet/shower block was lacking in some basics like a stool in the shower (even none in the disabled) No hairdryer in Male and Femail facilities. Would have expected a slightly reduced price considering the above. Would definitely not visit again for a few years until facilities and improvements were made.