We arrived at the site in the dark after a long journey. There was a slight mixup with pitches as someone was parked in our allocated space. But he was a nice chap and we sorted it out together. However hooking up my mains power lead took me nearly 40 mins. I tried two leads checking trips and switches on the van and post but to no avail. It was only resolved when I knocked on my neighbours door for help. He said he had had the same problem as me when he arrived, not being able to connect mains but noticed a small label on the post instructing you to push the lead in then twist it until it connects. I had never come across this before. Is it a new thing?? But this is the point of my review. The instruction label on the hookup post Is located directly under the very bright post light so in the dark you can’t see the label telling you how to connect. Please Please can the office staff tell customers arriving after dark not to forget to twist??? It would have saved us so much trouble. Thank you P.S. we had a lovely stay and will come back. Andy