We have a twin axle caravan and needed to phone for available pitches. We advised that pitch 16 was not suitable(slope and overhanging branches) and that we would need the longer central pitches. When we arrived the very helpful RELIEF MANAGER had saved a pitch which again unfortunately was not really suitable, but he advised that 16 really was the only other one. We had to utilise this pitch until the following day, when we were able to move our unit to the central area, where the pitch had been occupied by a motor home which could have easily been accommodated on other pitches, rather than taking up a pitch long enough for a twin axle caravan. Pitch 16 sloped severely backward (as do most of Dockray Meadow Pitches) and we found that the TV connection (needed for reception) DID NOT WORK. The following morning Keith the Relief Manager advised that this had been reported on the last time that he was relieving on the site!! Nothing obviously had been done. So we had now wasted a day and not had the facilities which were advertised to us.....no fault of Keith's, who was one of the most helpful people one would wish to meet. Last time we visited Dockray (several years ago) we were told that the sloping pitches were to be levelled out! Nothing seems to have been done to this lovely little peaceful site. We arrived not long after Keith relieved on the site and found that it was sadly very unwelcoming....the shop devoid of produce/no flowers whatsoever around the site, which is usual and was always the case at Dockray and the grass appeared not to have been cut for some good long time. On the Monday though, Keith was out and busy cutting the extremely long grass around the site. This is a lovely little site, but sadly has been allowed to become less than tidy and it would appear there is a sad lack of maintenance....there is no Wi-Fi although this must come into site to ensure that the site has internet access to take our payments and bookings!! There is internet across the road on the commercial site, so why not at Dockray. The club appear to be concentrating, from what I am told on the larger and more profitable??? sites. What a pity... a lovely site....spoiled by lack of care and maintenance.