First of all I would just like to say that I am not in the habit or writing reviews but feel so strongly about how we were treated at this ssite.... We visited Exmoor House Caravan Club Site for one night initialy but may have stayed two. This was our very first outing in our brand new motorhome in order to check it out before venturing further afield (we live in Taunton). We had a problem with the heating system, we could not heat up our water on gas nor electric. There is no signal available at the site due to location so asked if I could use the phone in the office if I parked outside as it was a hands free phone. You think that I was asking for the world. I was told to either drive up the road to a higher point to pick up a signal or use the pay phone which I did. I needed to make several calls to our supplier. They rang me back on the site phone but I was not allowed to step out side of the office. In the end I decided to give up on the fault and move to another friendly site, I was reminded by the female agent that I was only booked in for one day anyway. I think she wanted me to leave!!!! I will not be returning. We have stayed at many different sites over the years and met some really pleasant, helpful site agents. This is a good site, it is very clean and tidy, it is perfectly located just do not expect a warm welcome.