Exmoor house is a jewel in the portfolio of sites. I have been using it for over 25 years and have been using club facilities since my first rally in 1953 !!! I have always found the club wardens to be friendly, welcoming and perform there duties efficiently to ensure that members experience the best possible stay. But never have I received a welcome like the one we received ... We arrived at 12.40. ( I know we are asked not to arrive before 1pm) on arrival the wardeness came rushing out of her caravan, I apologised for arriving before one and said that I would leave the camper whilst she finished her lunch and I would pop to the newsagent to buy a paper ( approx 400m) and return by 1pm. I then experienced a tirade from the wardeness about the rules, the website and the booking form all stating that I cannot arrive before 1pm and I had to leave. I asked where she suggest I go ... She said she didn't care but I have to leave the site , when pressed she directed me to the car park outside the site ... This clearly states No Campers and No vehicle over 1525kg. I did not join the Club to be 'controlled' and spoken to in this manner ... Thankfully all the other wardens I have met have interpreted their role of serving the members in a much more positive manner. But Dulverton and the site are 'magical' and a secret we have held dear.
Comment from The Club:
Many thanks for taking the time to leave a review and we are pleased to hear that Exmoor House Caravan Club Site is a site that you hold dear. The warden has been in touch to clear up any misunderstanding. As you arrived 20 minutes early she asked that you stay with your vehicle and check in at 1pm. As the site has a very short arrival lane for 3 vehicles, the gates then become blocked and no one can enter or leave the site. As such they cannot have parked outfits without the driver in case they have to clear the entrance. I hope this clears up any confusion and addresses your concern. The wardens look forward to welcoming you again soon.