We arrived at the site at 20 minutes past eight expecting to pull in quietly and see the warden in the morning. I would have put our membership card through the office letter box. However we were approached by the warden and I immediately apologised for us being late, we had had a long difficult day. She was not interested in my apology but concerned that we were 'foreign' as we have French plates on our car. I explained that we had been held up but she demanded my card to prove that we were members. We were told to pitch on the first available pitch and not to drive around. Of course we were happy to do this. The following morning I went to the office to explain that we did not feel welcome and we had only been 20 minutes late. I was not looking to argue and I thought we could easily smooth the situation and we would then enjoy our holiday. Instead I got a lecture on her working hours, fire regulations, and various questions about how far we had driven and that we should have stopped at the services overnight. I decided we would not stay as long as we had booked as I found her attitude rude and unwelcoming. She could so easily have put things right, she had no idea what sort of day we had had but was only concerned at being put out. The site was clean and very pleasant, the walk to the beach was excellent for the dogs and we enjoyed the local area. We may return another year when different wardens are on site. I accept that it is a difficult job and hard work but we provide holiday accommodation ourselves and would never treat a guest in this manner. I found it quite upsetting