Upon arrival we were greeted by the most miserable female warden we have ever met on a club site, we paid in vouchers and £1.80 in cash, she did nothing but moan about the cash but handled the vouchers with no problem so whats the difference?, whilst dealing with my wife another chap arrived to book in and his welcome by the warden was "get out and wait your turn only one at a time" he walked out and was not to pleased Considering she was so particular about cash and covid regs its a big shame this did not extend to the facilities block, in all our years using club sites the toilets were the worst we have seen, In the gents the hand dryer was broken and for 2 days there was no paper towel, the hand sanitizing was empty also for a couple days and the general cleanliness was bad to say the least. My wife said similar to the ladies toilets as they needed a good clean plus there was a instance where there was no toilet paper. As they have most of the shower cubicles and toilets locked up surely the ones that are open require cleaning more often due to the use they are getting as the site was fairly full. A few days into our holiday our minature shih tzu's dog lead broke and he walked to a caravan next but one to us and as we quickly spotted what had happened, it was no cause for alarm but the same female warden took it as another option to have a go at us which she did with avengance. She got told that if she was as quick to maintain the site/facilities block as she was to moan at everyone the place would look decent and covid safe. All she could say is if you don't like what you see go in reception and fill a complaint form out. Surprisingly not long after this the wardens were out cleaning the facilities block and they were spotted around more frequently. Later that day in our support a fellow caravaner came to us and said she deserved what she got as she asked for it with her attitude as apparently a few people had commented about the general state if the site and attitude. We have stayed at this site before and had a lovely holiday but after this time I don't think we will return for a long time which is a shame because of the beautiful location of the site.