Rated 4 of 5

Rated 1 of 5

Peace and quiet

Rated 3 of 5

Facilities and cleanliness

Rated 4 of 5

Location

Rated 1 of 5

Good for families

Great for Longleat Safari Park but that’s it…

Really disappointed with this site. The staff really need some customer service training or a personality transplant. Felt like we weren’t welcome at the point of arriving at site. I thought the site was a business providing holidays not a prison camp. The facilities were generally good. Toilets and showers as expected for a Caravan Club Site. That’s where it ends. Games room was dirty and in need of a lot of tlc. Pool table ripped and cues broken. Getting a ball for the table tennis was missing impossible. Getting tokens for the washing machine was met with a disappointing unhelpful manor. I felt like I was really putting the reception staff out. Don’t try and buy anything in the shop as apparently things are not for sale. Reception opening times are not the times it is open. Have to go back when it’s open and it’s closed. Notices around the site were aggressive. Felt like I was getting a reprimanding whilst using the loo. Notices explaining how much the club spent last year unblocking toilets was a little over the top. Get it but a bit of politeness goes a long way. I would imagine the site would want to cater for family’s due to the location but it felt like family’s were really not welcome. May be the site was built on an old grave site….certainly felt dark. Best part other than the location was leaving….
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