Never been to this site or area before - wow what a great setting. Good for walks, shops and pubs close by and in a beautiful setting by River Lochay. There are walks close by to Loch Tay and the beautiful Falls of Dochart as well as along an old railway line and a lot of the minor roads around are also very quiet for walking. Pitches close to the riverside offer great views of the mountains and the river. The access into the site is good but not much area for waiting for the inevitable 1pm opening time. In our time there units were unable to get off the (quite busy) road but the wardens were helpful trying to sort matters out. The wardens are happy and helpful although they do not explain properly the "booking" system for the toilets you have to work it out yourself. And the toilets are where the lack of full stars come from. If there are facilities on site we would rather use them and since lockdown we have become used to the "band" system which apart from one site we visited (Old Hartley Northumberland was chaotic) seems to work well. On this site you have a booking in system which may have been more to do with the showers but prevented other people using the toilets. It may have been better to split the two blocks (male and female), the female for toilets and the male for showers and use the band system on the toilets and the booking system (or the band system) on the showers. That way two people cannot block up the whole of the system. I reiterate what other people have commented about the cleaning times also. Other than that whilst the laundry was open the washing up sinks were not - surely one of them could be in use as they were in the same room as the laundry. Other people have also mentioned the use of pitches for queuing for dumping waste water, getting fresh water and using the bins - could the CMC not credit people with the ability to keep their distance and free up the pitches? The facilities themselves when you could get into them were clean but could do with being refurbished. All the above sounds like major whining but I would not hesitate to go to this site again because of its beautiful setting.