Rated 4 of 5

Rated 3 of 5

Peace and quiet

Rated 2 of 5

Facilities and cleanliness

Rated 4 of 5

Location

Rated 5 of 5

Good for families

disappointing reception on arriving before 1.00 pm

With Covid restrictions lifted we incorrectly assumed that the arrival time had reverted to 12.00 noon. We were instructed to turn our twin axle caravan around and proceed back out of the site with extreme difficulty due to the inadequate turning space, even though there would have been ample room had the warden deigned to move a few traffic cones which was sealing off a parking area. Not being able to check in until 1.00 pm is very inconvenient for hungry children, many of whom have sat in the back of a car for a few hours travelling to the site. Only the main toilet block was open even though the Welsh Government announcement on 6 August stated that All internal shared facility areas, including toilet and shower blocks. etc would be open. The site was full, which would indicate that the facilities provided were inadequate. Very shocked to see many dogs off leads and dogs being allowed to defecate anywhere on the site and also on grassed areas where young children play hide-and-seek etc. We have been taking children to Pembrey regularly for six years and am saddened to have to make these negative comments.
Caravanner

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