We came to the site for the 1st week of the easter holiday. When we arrived we were warmly welcomed by the new wardens. We have been to the site before & knew which area would suit us best. It wasnt until we pitched up that we realised only the annex of the toilet block on the lower tier was open, which consisted of 1 toilet & 2 showers. My son went to use the facilities & found the toilet in use and a man urinating in the shower!! I paid a visit to the office & was told that only the annex was open due to new pumps & tanks beinf installed over the winter & they were 'breaking them in' I explained what my 11 year old had witnessed & the warden immediately said he would look to open the full facilities that day - which is exactly was happened! The wardens were also very helpful when we ran out of gas on the sunday evening! I think this site is my favourite so far with the wardens also enquiring how my son was after his unfortunate experience being witness to a man who was too lazy to walk to the other toilets or use the one in his own caravan! Very lovely staff & nothing was too much trouble at all. Great site, great playarea & games room & dog walk. It is a firm favourite of ours & we will plan a trip back soon.