We have just had 6 nights at West Ayotn and was disappointed to find that the shower upgrades had not been done even though last year we were told they were scheduled to be done . Throughout our 6 night stay every shower was stone cold . We were told that there were two boilers down the lower block and one had broken and the other intermittent . For the amount charged £296 . It annoyed me that the showers we had as a family we’re freezing . We resorted to our limited on board basic facilities . It is a lovely site and the wardens are very helpful but it marred our stay as we were patient enough to queue for a shower and then for it to be not working was unacceptable .Many other families were complaining about it . We found that a minority were either not hanging their wristbands or were forgetting to take their wristbands . So the shower block seemed to be full when in fact the wristbands had been forgotten . The wildlife is lovely on site , but down the lower end we found that the Wood pigeons were incredibly noisy from 5am ! Last year we stayed on the higher tier away from the trees and it was a lot quieter . I live in a rural village so am used to the country noises but we were astounded at the number of wood pigeons and volume on site . All in all for our first holiday as a key worker , we were regrettably disappointed . But must stress the Wardens were not to blame .