Rated 4 of 5

Rated 4 of 5

Peace and quiet

Rated 4 of 5

Facilities and cleanliness

Rated 5 of 5

Location

Rated 3 of 5

Good for families

Grumpy wardens

We like this site very much, this was our 6th visit in 4 years. We were there two years ago when the electrics blew and had to leave early, and then found we needed a trip to our motorhome dealers to replace the charging unit which had been caused by the power outage. But we have come back because we like the area and like the site. We know there are a lot of comments about the wardens but we were shocked when we arrived this time at their attitude, not welcoming at all when I checked us in, maybe they were having a bad day, perhaps the electrical problems and then COVID has got them down. He mentioned about parking correctly as a lot of people new to motorhoming and caravanning were turning up and not parking correctly. But the main problem was when we went to use the motorhome service point to fill up with water. As mentioned before, we have been here several times with no problems, this time our hose would not fit on the tap because the hose connector, that we usually unscrew, had been glued in place. I went to the reception to ask for help and was told that he had glued it on because they kept getting pinched, he has always glued them on, we were the first people who couldn't fill up, everyone has a hoselock. We mentioned this was our 6th visit over 4 years with no previous problems, we had been using this hose for years so it wasn't glued on last time we came, he said we can't have but then mentioned it was a new service point. Anyway he went off to get his wrench to twist the connector off so we could fill up. He got it off and stormed off muttering that he was going to leave it off in future. My husband found an old hose connector in the bottom of his box of tricks, so as we don't use them I took it in to offer to the warden as a spare, he refused it and was like a petulant child. When I went back in to tell them the pitch number I apologised to the other warden about the mix up and she bit my head off as though it was all our fault, saying you had one of those connectors in your hand, but we don't used them I said as they don't fit our hose. All in all this left a nasty taste, but never mind we will most likely use the site again that's of course if we are not banned!!
Motorhomer

Reviewed on

27 reviews

1 Helpful note

Report this reviewer

coffii48 replied on 28/08/2021 11:22

Posted on 28/08/2021 11:22

Hi, It must have been relief wardens as the current ones are more than friendly and helpful.

They are always cheery and can't do enough for you if you need any help.

The only time I have seen them perturbed was when a car went the wrong way round the site!!

Garry and Sue are some of the most helpful wardens within the Caravan Club Sites.

Best regards

Sure your next visit will be as enjoyable as ours have been over the last 7-8 years.

Dave and Jackie